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          LAST WORD RESOURCES .CO.UK


       The one-stop DISCOUNT SHOP for language-learning and other educational products


Member of the Federation of Small Businesses

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English EAL/ESOL


French


German


Italian


Spanish


Foreign Langs. books


Bi-lingual books


MFL Key Stage 3


Other Languages


Schemes of Work


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Posters


Dictionaries


Teaching Aids


Rewards/Praise


Puppets


PUBLISHERS

listed*


A & C Black


BBC Active


Berlitz


Brilliant


Chambers Harrap’s


Collins


Early Start


Edpax


Europe in the Round


Eurotalk


KETV (Pilote)


Kloo


La Jolie Ronde


Language Factory


Let’s Play Languages


Maskarade


OUP


Skoldo


Talking Dice


Usborne


*If a publisher or

product is not listed,

please contact us


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PERSONALISED CHILDRENS’ BOOKS



ORDERING


This is not a ‘commerce’ website and there is no ‘shopping cart’. This allows us to keep our costs and overheads down enabling us us to pass on greater savings especially to our school customers.


Please send your enquiry or requirements including requests for quotations, by email, fax or post - or simply telephone us!



If you wish to use our ORDER FORM you can download/print one HERE - (pdf file, Acrobat reader needed)

- or just CONTACT US to be sent a copy by post, fax or as an email attachment.



We welcome enquiries and orders, however small, from private individual customers Payment is by BACS or cheque (UK customers only).

Customers abroad can pay by international bank transfer or by Credit/debit card via PayPal, Customers do not need to have a PayPal account and the transaction is quick, simple and secure. All we need is your email address. If in doubt please contact us for details.


We welcome enquiries and orders from UK and International schools, colleges, other establishments and libraries.


Schools, colleges, other establishments and libraries can post or fax or email an official order. Educational establishments are normally offered 30 days credit terms. See our Terms and Conditions      Settlement by CHEQUE OR BY BACS


We also regularly receive orders by fax, telephone and email from individual teachers and school secretaries. Provided such orders are obviously bona fide and we have the name of the originator, an official order number, although preferable, is not always necessary.


Please send orders to

Last Word Resources

Lilac House, Sunnyside, Alsager Stoke on Trent

ST7 2TN

(UK)


Or fax to +44 (0) 1270 875822   PLEASE PHONE US (873670) TO CONFIRM THAT YOUR FAX HAS ACTUALLY BEEN RECEIVED COMPLETE



Email info@lastwordresources.co.uk


ONE STOP SHOPPING


CAN’T FIND WHAT YOU WANT?. Let us save you valuable time and do the searching for you. Also, we know most schools prefer to keep paperwork to a minimum. Putting everything on ONE ORDER with only ONE INVOICE to pay can help and we will do our best to source your particular requirements as soon as we can.


BUYING POWER! Teachers, Schools or Groups able to co-operate locally can get better terms than they might do individually. Although orders and invoices are dealt with school by school, if we can make one delivery to one, nominated, school there are big savings. FREE delivery almost guaranteed. (N.B. Any combination of Collins and Usborne titles the maximum delivery charge is £4 and FREE on orders worth £155 or more


Near SCHOOL HOLIDAYS it would also help us to know when deliveries cannot be made.


Delivery matters.

As most of our products are very generously discounted we cannot offer free delivery except on very light items like CD ROMs and large orders depending on the value and weight but we do waive all or part of the cost whenever possible. We are always happy to advise.


There are no packing or handling charges and UK postage is always minimal, 2nd class where possible - unless urgent. To keep postage costs down, orders are often split into two or more packages if a single parcel would exceed the 2nd class weight limit.

Other delivery options include 1st Class Mail, Next Day Special Delivery, 24 and 48 Hour Parcel Service.

International delivery is normally by Airmail subject to a maximum weight of 2 kg per single parcel. Surface Mail is not much less costly and obviously takes longer. Various courier solutions are also available e.g. Fedex. If in doubt please contact us.


Products are occasionally temporarily unavailable in which case you will be advised of any possible delay.

If an item is not going to be available for a time (e.g. being reprinted) you will only be invoiced for the goods dispatched. The missing item(s) will be delivered as soon as possible and invoiced separately.


For all other information or if you have a problem with your order or delivery, please click on the link below or contact us


Terms and conditions of Sale

Returns and Cancellation

Payment terms

Discounts